What are your delivery times?
Our delivery times are based on shipping services provided by Amazon Prime. To get an accurate estimate of when your order will arrive, simply check the delivery information in your Amazon Prime account during the checkout process.
How much will shipping cost?
Shipping costs for NDO H2O are determined by Amazon Prime's shipping rates. For specific rates and delivery estimates, please refer to your Amazon Prime account during checkout.
Where do you ship?
Currently, we ship across the USA to any location where Amazon can deliver.
We understand the growing demand for our product, and we are excited to announce that we'll be expanding our shipping services to Canada and other countries very soon. Keep an eye on our website, email newsletter and social media channels for updates on our international shipping availability.
How can I cancel my order?
As NDO H2O orders are fulfilled through Amazon, cancellations are subject to Amazon's grocery order return policy. While grocery items like NDO H2O cannot be returned to Amazon, you may be eligible for a refund or replacement in certain cases. For more information on order cancellations, please consult Amazon's customer support and review their grocery order return policy.
Do you offer returns?
Due to Amazon's policies regarding grocery products, we are unable to offer returns for NDO H2O. Amazon does not allow returns for grocery items, but in some cases, refunds or replacements may be available. For further assistance, please consult Amazon's customer support and review their grocery order return policy.
What minerals are in NDO H2O?
Our proprietary blend consists of the essentials: calcium, magnesium and potassium.
We chose these electrolyte compounds to help support optimal body function. These minerals are lost through sweat, but drinking NDO H2O helps replenish your levels during recovery. Read all about our core minerals here.
Where is NDO H2O made?
NDO H2O is proudly sourced, purified and canned in the USA.
What makes NDO H2O different than other water?
We purify NDO H2O using reverse osmosis -- a very intricate process where water is forced through a series of filters: activated carbon, microfiltration & mineralization. This allows us to strip down water to its purest form, and only add beneficial electrolytes back in to support your energy and health.
Everything you need, and nothing you don’t. Read about our complete process here.
Why did you choose aluminum cans?
Here at NDO, packaging is a top priority. Not only for overall sustainability, but our health as well. We package NDO H2O in cans because aluminum is infinitely recyclable, it dramatically reduces additional packaging materials due to durability, and they’re lighter, which supports a smaller carbon footprint.
Also, our cans don’t leach harmful micro plastics into your drinking water (you know…like plastic bottles do). Read more here.